uk chalkboard company frequently answered questionsAnswers to common questions

This is an important message before accepting the goods

Please check all contents BEFORE signing for the goods, by signing for the goods you are agreeing you have received the item(s) in good condition and you are accepting them. ALL our products are CUSTOM ORDERS the on-line and distance selling regulations do NOT apply, so you must check contents before signing for the goods.

<hr >
Delivery Questions
    • If you receive a text message and email and realise you will not be home to receive your delivery, you can either call us on (01702) 870078 or leave a signed piece of paper asking the delivery driver to leave the item with a neighbour or in a safe place.

    • Below, you can check the estimated delivery time for each of our products. Because of the wide variety of products we offer, different products have different estimated delivery times. Please note that these delivery times are an ESTIMATE only and delivery dates may vary due to high demand of products, we will try to keep customers updated if an item will be delayed. We start to create your item on the first working day after we have received payment.

      Estimated delivery times
      (if you need something urgently please DO call BEFORE purchasing or email us as we normally can accommodate)
      • Blank HPL Chalkboard 1-3 Working days with artwork 4-7 working days
      • Blank Chalkboards (Standard) 2-5 Working days with artwork 4-7 working days
      • Blank Magnetics 2-5-Working days with artwork 4-7 working days
      • All Framed Chalkboards 3-5 Working days with artwork 5-7 working days
      • All Pavement Signs 3-5 Working days with artwork 5-7 working days
      • Accessories 1-2 Working days

      We are closed on weekends and public holidays, so no production takes place on those days.
      <hr >

      Who do you use for delivery?

      We use Parcel Force, DPD & DX freight, you will get a text message and an email the day we send your item’s.

      Before Accepting the goods:

      Please check all contents BEFORE signing for the goods, by signing for the goods you are agreeing you have received the item(s) in good condition and you are accepting them. ALL our products are CUSTOM ORDERS the on-line and distance selling regulations do NOT apply, so you must check contents before signing for the goods.

    • Our product prices don’t include shipping costs. Shipping costs vary depending on the size and number of products you order. In the table below you can see all of our UK and European shipping rates. We´ll show you the exact costs during the order process before you finalise your purchase.

      SMALL ITEMS
      SUCH AS ACCESSORIES
      MEDIUM ITEMS
      BOARDS GENERALY UPTO 2ftx3ft
      LARGE ITEMS
      LARGE BOARDS
      £5.99 £9.99 £14.99

Chalkboard Questions

    • All Premium HPL chalkboards are usable both sides and are black throughout, and all painted chalkboards are double sided up to 4ft x 4ft if you would like your board double sided just let us know by calling us on (01702) 808046 once you have placed the order email us, there is no additional charge.

Size Questions

    • With all our pavement signs we cut the size of the board to the size you have ordered 2ft x 3ft for instance, then we build the frame around it.
      All pavement signs is made to order so if you have a specific size you require just call us on (01702) 808046 or email us at Info@ChalkboardSigns.co.uk

    • Traditional, Deluxe and Rustic frames are mounted on top of the board so if you ordered a 2ft x 4ft board the frame will be within that size which is around 10cm top middle and bottom.
      For all the other frames they are inset within the frame.

      All frames are made to order so If you have a specific size you require just call us on (01702) 808046 or email us at Info@ChalkboardSigns.co.uk

    • ALL boards are handmade and made to order, we cannot guarantee that the boards will be cut 100% to size that is required *this is due to the cutting equipment and blades that we use, the boards can be up to 5mm out on each side that is cut also be aware tape measures vary between brands and can give a different a slightly different measurement. If you purchase more than one board of any kind. we cannot guarantee that every board will be cut to the same size, (*as above)

Fitting Questions

    • Yes, we do supply mirror plates with all framed chalkboards.

      Mirror Plate Instructions
      Mirror plates are an alternative way to hang things. They come in several sizes and can be used for heavy items.
      
Unlike items hung on a cord which will hang slightly off the wall at the top, with mirror plates the picture/mirror can be screwed flat to the wall.



      The disadvantage with them is that you can see a little of them sticking out above the top.

    • We only supply mirror plates with the framed chalkboards, for HPL or Standard chalkboard types and if you wish to fit it flat onto a wall you can purchase fixing kits here >>
      We do offer other chalkboard types that come with Rope or Hooks that we presume you already have a means of hanging them. Do not forget to order your chalkboard with holes if you want to hang it up on a flat service

    • Sorry, no we do not offer a fitting service they are pretty easy to install anyone who can hang a picture will be able hang a chalkboard, there are also certain sizes that you will be able to hang using command strips which can be purchased here >>

Artwork Questions

    • We can add any artwork to the chalkboard there are no set-up charges and we are not limited by colours, you can supply the artwork via PDF (no bleed please) or we can design for you. Artwork prices are worked out by the type of information such as logo, logo & heading, general information and menu then we work it out by the size that you require.
      if you require a quote, we need to know the type of information that is going on the board and the size of the board.

    • Once you have placed your order for a chalkboard with artwork with us, your board is cut to size, then prepared and while your design goes in a queueing system with the design team and normally* within 3-5 working days of placing your order you will get a visual where you can see exactly how it is going to look, and check the artwork before it is printed and request any changes from our design team if there are certain areas you wish to have amended.All artwork is designed by a professional designer that includes an unlimited choice of colours, a variety of font styles and illustrations to make your board that much more special.Once approved your artwork will be printed directly on the chalkboard surface with a state of the art Canon UK flatbed printer so the print will never peel or fade with use.• Please note we do sometimes have busy periods such as leading up to Bank holidays or Christmas and during these times your artwork approval email can take up to 7 working days, so if you require your order for a specific event or date please do let us know and we will do our best to get your order for that day.

    • We can add any artwork to the chalkboard there are no set-up charges and we are not limited by colours, you can supply the artwork via PDF (no bleed please) or we can design for you. Artwork prices are worked out by the type of information such as logo, logo & heading, general information and menu then we work it out by the size that you require.
      if you require a quote, we need to know the type of information that is going on the board and the size of the board.

    • We can add any artwork to the chalkboard there are no set-up charges and we are not limited by colours, you can supply the artwork via PDF (no bleed please) or we can design for you. Artwork prices are worked out by the type of information such as logo, logo & heading, general information and menu then we work it out by the size that you require.
      if you require a quote, we need to know the type of information that is going on the board and the size of the board.

    • We can add any artwork to the chalkboard there are no set-up charges and we are not limited by colours, you can supply the artwork via PDF (no bleed please) or we can design for you. Artwork prices are worked out by the type of information such as logo, logo & heading, general information and menu then we work it out by the size that you require.
      if you require a quote, we need to know the type of information that is going on the board and the size of the board.

    • We can add any artwork to the chalkboard there are no set-up charges and we are not limited by colours, you can supply the artwork via PDF (no bleed please) or we can design for you. Artwork prices are worked out by the type of information such as logo, logo & heading, general information and menu then we work it out by the size that you require.
      if you require a quote, we need to know the type of information that is going on the board and the size of the board.

Discount Questions

    • Yes, we do offer large order discounts so please contact our customer service by phone or email prior to ordering.
      We would also suggest you sign up for our newsletter for exclusive promotions and news.

    • Sorry we do not have a specific discount for first time buyers, although if you are looking at purchasing in bulk, please do call or email us as will then be able to offer a discount
      We would also suggest you sign up for our newsletter for exclusive promotions and news.

    • Yes, we always have promotions running within our website, if you would like to get informed of any promotions we are running we suggest you sign up to our newsletter, do not worry we do not send lots of emails three a year at most.
      We would also suggest you sign up for our newsletter for exclusive promotions and news.

Placing Order Questions

    • In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Integer viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspendisse potenti. Aenean consequat ex sit amet metus ultrices tristique. Nam ac nunc augue. Suspendisse finibus in dolor eget volutpat.

    • In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Integer viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspendisse potenti. Aenean consequat ex sit amet metus ultrices tristique. Nam ac nunc augue. Suspendisse finibus in dolor eget volutpat.

    • In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Integer viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspendisse potenti. Aenean consequat ex sit amet metus ultrices tristique. Nam ac nunc augue. Suspendisse finibus in dolor eget volutpat.

  • Sale Products
  • Best Seller
We can't find products matching the selection.